Tax and Benefit Advice Service Helpline

Opening Times: Monday, Wednesday and Friday 9am - 5pm Tuesday and Thursday 9am - 7pm The Tax and Benefit Advice Service is supported by HM Revenue and Customs (HMRC) and offers advice and support to members of the public and organisations, across Northern Ireland, struggling with issues relating to HMRC products and services, such as Tax Credits, Child Benefit, Self-Assessment, PAYE, Taxes (direct/indirect), National Insurance Contributions and National Minimum Wage. The advice service is provided through various strands in order to help ensure that the services reach those who need it most. This includes: - • A specialist face to face advice and support service at locations throughout Northern Ireland • A dedicated nationwide Freephone advice and support service • Dedicated email advice and support service • A range of online self-help multi-lingual web resources The service targets particular needs enhanced groups such as people who need help and/or who are experiencing a key life event (for example people entering the workforce, moving in and out of work, preparing for retirement and household breakdown), people who have low levels of literacy, people with poor financial skills, people whose first language is not English, people who have a disability or mental health problems, self-employed and single parent households. The service deals with over 6,000 enquiries per annum and is available throughout Northern Ireland on Freephone 0800 988 2377 or by emailing tax@adviceni.net