Patient Transport Service - Northern Ireland Ambulance Service

Northern Ireland Ambulance Service provides non-emergency patient transport services across the province. This enables patients, usually vulnerable and dependent upon us, to get to routine appointments at hospitals and treatment centres throughout Northern Ireland. The Northern Ireland Ambulance Service provides transport for patients:

• Attending outpatient appointments at hospital
• Requiring investigation or treatment at hospital
• Being admitted to hospital
• Being transferred between hospitals
• Being discharged from hospital.

This service is not available to everyone attending appointments; there must be a medical need for transport. This reason could be that you are immobile and unable to utilise public transport, or as a result of your treatment. This medical necessity will need to be confirmed by a physician stating that your condition is so severe that you are unfit to travel by other means.

NO BOOKINGS WILL BE TAKEN DIRECTLY FROM PATIENTS. REQUESTS MUST ALWAYS COME FROM A DOCTOR confirming that you have a medical need for transport.

Your GP will book your first appointment and any others booked within 3 months will be booked by the hospital Consultant you are attending for treatment.

NIAS needs as much information as possible when a request is made; therefore it is important that you give your Doctor all of the information you can. This information is important to ensure that the correct vehicle type is allocated and that ambulance staff are made aware of any medical conditions (e.g. diabetes). This ensures that you receive the highest level and standard of care from us.

For people that aren’t eligible for our Patient Transport Service, there are many other transport options available: Bus Train Taxi Our hospitals have carparks for those who wish to drive.