Gateway Team (North Down) - South Eastern Trust

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Contact Information

Family Resource Centre, James Street, Newtownards, BT23 4DY
Contact Person
Kelly Milliken
Telephone Number
028 9181 8518
Email Address
Web Address
No details
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Additional Information

What is Gateway? If you are concerned about the safety or wellbeing of a child or young person contact the Gateway Service. Gateway is the first point of contact for all new referrals to children’s social work service and is responsible for: Making sure that all new referrals are responded to promptly Linking with children and families to assess their needs and identify appropriate support services Ensuring an immediate response to safeguard children in need of protection Making sure children and young people receive ongoing social work support whenever they need it Ensuring that everyone involved with a child can contribute to the assessment of the child and their family Working closely with other agencies when additional support is needed. Contact The Gateway Service can be directly contacted for help in the Lisburn, Dunmurry, Moira, Hillsborough, Ballynahinch Downpatrick, Newcastle, Bangor, Newtownards and Comber areas in one of the following ways: Telephone: 0300 100 0300 during office hours (9.00am – 5:00pm) Monday to Friday excluding public and bank holidays For all other times contact should be made with the Emergency Duty Service. Telephone: 028 9504 9999 Or in person by calling into any of the three Gateway Teams based at: Greater Lisburn Gateway Team Stewartstown Road Health Centre 212 Stewartstown Road Dunmurry Belfast BT17 0FB North Down Gateway Team Family Resource Centre James Street Newtownards BT23 4EP Down Gateway Team Children’s Services Downshire Estate Downpatrick BT30 6RA
Available to Age Groups
Category of Services
  • Child Protection
Areas covered
  • Ards
Method of Access (Referral)
  • GP
  • Health Visitor
  • Hospital
  • School
  • Self
  • Social Worker

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