- Coleraine Child Care Team, 7a Castlerock Road, Coleraine, Co Derry, BT51 3HP
- Contact Person
- Cathy McDevitt
- Telephone Number
- 028 7032 5462
- Email Address
- Web Address
What is Gateway?
Gateway is a social work service for children and families. It is the first point of contact for people who are concerned about a child or young person not already known to social services.
What is the purpose of Gateway?
To make sure all new referral are responded to promptly.
To link with children and families to assess their needs and to identify appropriate support services.
To ensure an immediate response to safeguard children in need of protection.
To ensure that everyone involved with a child can contribute to the assessment of the child and his or her family.
To make sure children and young people receive ongoing social work support whenever they need it.
To work closely with other agencies when additional support is needed.
What do Gateway do?
Gateway provide a social work service, Monday-Friday, 9.00am-5.00pm.
Visit children, young people and their families in their own homes to assess their need.
Speak to other professionals involved with the family to ensure their views are included in the assessment.
Refer families to locally based services for additional support when needed.
Take steps to protect children and young people when this is necessary.
We aim to complete all assessments within 10 working days and we keep families and professionals informed throughout the process.
We give the family and professionals (when appropriate) a written copy of the completed assessment.
We ensure families and professionals know what happens next.
We ensure children and families who continue to need a social work service and transferred to their local social work team.
You can contact Gateway by telephoning 0300 1234 333
A duty social worker is available to take your call, Monday-Friday, 9.00am-5.00pm (excluding public holidays)
An out of hours emergency social work service can be contacted after 5.00pm on
028 9504 9999
Further contact details:
Central Gateway Team (covering Ballymena, Cookstown and Magherafelt)
Toome Business Park
Telephone: 028 7965 1020
South Eastern Gateway Team (Antrim, Carrickfergus, Newtownabbey and Larne)
76 Avondale Drive
Telephone: 028 9334 0165
Northern Gateway Team (Ballycastle, Ballymoney, Portrush and Coleraine)
Coleraine Child Care Team
7A Castlerock Road
Telephone: 028 7032 5462
- Available to Age Groups
- Category of Services
- Areas covered
- Method of Access (Referral)
- Health Visitor
- Social Worker