The Gateway Service for Children’s Social Work is the first point of contact for people who wish to share a concern about a young person who is not already known to social services.
The central telephone number for all new referrals or information about the service is 028 3756 7100.
In addition, there is also a freephone number 0800 783 7745 (free from landlines only).
The service ensures a quick response to the needs of children and families who are referred for a Social Work Service
How to access the Service
Anyone can contact this service directly :
By phone: During office hours (9.00am – 5:00pm) – you should contact the central telephone number on 028 3756 7100 Freephone number 0800 783 7745 (free from landlines only).
At all other times (all through the night, at weekends and over Bank Holidays) – you should contact the out-of-hours Emergency Service: 0800 1979 995