Gateway Team (Derry) - Western Trust

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Contact Information

Whitehill, 106 Irish Street, Derry - Londonderry, Co Derry, BT47 2ND
Contact Person
Claire Mc Dermott
Telephone Number
028 7131 4090
Email Address
Web Address
Visit Website
No details

Additional Information

The Gateway Service is a social work service for children and families. It is the first point of contact for people who are concerned about a child or young person. It provides an immediate response to safeguard children in need of protection. Gateway social workers visit children, young people and their families in their own homes to assess their needs. Social workers liaise with other professionals involved with the family to ensure their views are included in the assessment. If you contact the Gateway Team by phone, the Duty Worker will firstly seek some general information about you, the child or family and the nature of your concern. On the basis of thisinformation they will be able to judge whether or not the enquiry should be progressed to referral. If the child is at risk of immediate harm we will respond immediately or if appropriate within 24 hours. All other initial assessments will be carried out within 7 days following the completion of the preliminary assessment. The Gateway Service ensures that those children identified as requiring ongoing social work support receive this service. The Gateway Team can be contacted for help in the Derry, Limavady, Strabane, Omagh and Enniskillen areas by calling the following centralised number: 028 7131 4090 The Gateway team have three bases: Derry Office - Whitehill, 106 Irish Street, Derry - Londonderry BT47 2ND Tel 028 7131 4090 Omagh Office - Holly Villa, Tyrone & Fermanagh Hospital, Omagh, Co Tyrone BT79 0NS Telephone 028 8283 5156 Enniskillen Office - SWAH, Enniskillen, Co Fermanagh BT74 7HG Tel 028 6634 4103 The Out of Hours Emergency Number is 028 9504 9999
Available to Age Groups
0-18 yrs
Category of Services
  • Child Protection
Areas covered
  • Derry
  • Limavady
  • Strabane
Method of Access (Referral)
  • GP
  • Health Visitor
  • Hospital
  • School
  • Self
  • Social Worker

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