Community Advice Ards & North Down (CAAND) - Bangor

Who We Are

Community Advice Ards and North Down helps people resolve many problems including debt, social security benefits, housing, legal, health, discrimination, employment, immigration, tax, relationship and consumer issues.

Community Advice Ards and North Down is a registered charity reliant on trained advisers (both paid and volunteer) and funded by money from Ards and North Down Borough Council, the Department for Communities and MacMillan Cancer Support. This helps us to provide and maintain a vital service to local communities.

We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people's lives. We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.

Community Advice Ards and North Down comprises the Ards, Bangor and Holywood offices and is part of the wider Community Advice family within Northern Ireland.

Community Advice deals with over thousands of issues across a wide range of advice categories. We also represent the public at many social security appeal tribunals each year. Advice is available to all communities across Northern Ireland.

Our Principles

Community Advice service is independent and provides free, confidential and impartial advice to everybody regardless of race, gender, sexuality, age, nationality, disability or religion:

Independent - Community Advice is an independent charity working in partnership with others to improve access to advice;

Free - Community Advice services are free; Confidential - the client's visit and the nature of their enquiry are not divulged to anyone outside Community Advice;

Impartial - Community Advice puts the client's interest first and provides information, advice and assistance to enable people to make informed decisions.

Our Aims

To ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or of the services available to them, or through an inability to express their needs effectively; To exercise a responsible influence on the development of social policies and services, both locally and nationally.

Open 9am - 5pm Monday to Thursday (9am - 4pm - Friday)