This statement relates to all web pages with the web address beginning https://www.familysupportni.gov.uk/
This website is administered by Health and Social Care Board for Northern Ireland. We want as many people as possible to be able to use this website.
For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We are committed to ensuring the website has Level AA conformance to the Web Content Accessibility Guidelines (WCAG) 2.0. We have audited this website’s accessibility continually while designing and developing it.
The HSC Employers are committed to equality of opportunity If you experience issues or need guidance with using the site, please reach out to us via our contact page.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please reach out to us via our contact page.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, please contact Equalities Commission for Northern Ireland (ECNI)
We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
FamilySupportni is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
Principle 1: Perceivable Web content is made available to the senses - sight, hearing, and/or touch
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
Semantic markup may not always be used to designate headings (<h1>, <h2> etc).
There may be contrast issues with some of the text displayed on the site. This fails WCAG 2.1 success criterion 1.4.3 Contrast (Minimum).
Principle 2: Operable Interface forms, controls, and navigation are operable
For some pages keyboard focus needs to be updated.
The purpose of each link may not be determined from the link text alone, or from the link text and its context.
Principle 3: Understandable Information and the operation of the user interface must be understandable
The meaning of unfamiliar abbreviations may not be explained the first time it is used.
A more understandable alternative is provided for content that is more advanced than can be reasonably read by a person with roughly 9 years of primary education. Some of our content may need to be revised to ensure we meet this criterion.
We plan to review and resolve these issues by December 2021. When we publish new content we’ll make sure our use of images meets accessibility standards.
We are increasing accessibility training and guidance for our web publishers. Any new content added to our site will be reviewed using online accessibly tools to ensure compliance.
This statement was prepared on 08/09/2021. It was last reviewed on 08/09/2021.
This website was last tested on 22/07/2021. We have done a basic check using in-house expertise, applying the international WCAG 2.1 AA accessibility standards
We used an automated on-page accessibility tool (WAVE) to test a small selection of pages.
There may be other issues that our testing has not picked up. The website will be tested more thoroughly and systematically and this statement will be updated as required.