If you are concerned about the safety or wellbeing of a child or young person contact the Gateway Service.
Gateway is the first point of contact for all new referrals to children’s social work service and is responsible for:
Contact The Gateway Service can be directly contacted for help in the Lisburn, Dunmurry, Moira, Hillsborough, Ballynahinch Downpatrick, Newcastle, Bangor, Newtownards and Comber areas in one of the following ways:
Telephone: 0300 100 0300 during office hours (9.00am – 5:00pm) Monday to Friday excluding public and bank holidays
For all other times contact should be made with the Emergency Duty Service. Telephone: 0800 1979 995
Or in person by calling into any of the three Gateway Teams based at:
Greater Lisburn Gateway Team Stewartstown Road Health Centre 212 Stewartstown Road Dunmurry Belfast BT17 0FB
North Down Gateway Team Family Resource Centre James Street Newtownards BT23 4EP
Down Gateway Team Children’s Services 81 Market Street Downpatrick BT30 6LZ