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Intercultural Education Service (IES) – Education Authority

Contact Information

17 Lough Road, Antrim,
BT41 4DH View Location on Map >
Contact Person
Karen Pollock
Telephone Number
028 9448 2210
Email Address
Web Address in a new window

Please contact our office for more information using the telephone number given in this profile.

Other Information

Facilities Information

Main Services Provided

The Intercultural Education Service (IES) is part of the Education Authority and comprises the former Inclusion and Diversity Service and Traveller Education Support Service. IES offers advice and support to schools and youth organisations who work with Newcomer, Roma, traveller and Asylum Seekers / Refugees (including the VVPRS programme). A Newcomer pupil refers to a pupil whose home language is not English or Irish and who may require support in school for this reason. The main aim of IES is to help build the capacity of schools to improve educational outcomes for pupils with additional educational need, through in school and family support.. IES support includes access to a regional interpreting service for pastoral and curricular meetings, translated school letters, translated generic guidelines about school policies and translated guides to positive parenting available on the IDS website at The service also promotes intercultural awareness, cultural competence, home language awareness and celebration of diersity across education.

Organisation Type
  • Education
Main Age Groups
  • 12-16 Years
  • 17-18 Years
  • 5-11 Years
Method of Access (Referral)
  • School
Family Support Services Categories
Main Category of Services
  • Ethnic Minority Support,

Areas covered

  • All of N Ireland
  • Antrim
  • Ards
  • Armagh
  • Ballymena
  • Ballymoney
  • Banbridge
  • Belfast
  • Carrickfergus
  • Castlereagh
  • Coleraine
  • Cookstown
  • Craigavon
  • Derry
  • Down
  • Dungannon
  • Fermanagh
  • Larne
  • Limavady
  • Lisburn
  • Magherafelt
  • Moyle
  • Newry&Mourne
  • Newtownabbey
  • North Down
  • Omagh
  • Strabane


Intercultural Education Service (IES) – Education Authority

  • Intercultural Education Service (IES) – Education Authority