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Gateway Team (Down) – South Eastern Trust

Contact Information

81 Market Street, Downpatrick,
BT30 6LZ View Location on Map >
Telephone Number
030 0100 0300
Email Address

Please contact our office for more information using the telephone number given in this profile.

Other Information

Facilities Information

Main Services Provided

What is Gateway?
If you are concerned about the safety or wellbeing of a child or young person contact the Gateway Service.

Gateway is the first point of contact for all new referrals to children’s social work service and is responsible for:

Making sure that all new referrals are responded to promptly
Linking with children and families to assess their needs and identify appropriate support services
Ensuring an immediate response to safeguard children in need of protection
Making sure children and young people receive ongoing social work support whenever they need it
Ensuring that everyone involved with a child can contribute to the assessment of the child and their family
Working closely with other agencies when additional support is needed.
The Gateway Service can be directly contacted for help in the Lisburn, Dunmurry, Moira, Hillsborough, Ballynahinch Downpatrick, Newcastle, Bangor, Newtownards and Comber areas in one of the following ways:

Telephone: 0300 100 0300
during office hours (9.00am – 5:00pm) Monday to Friday excluding public and bank holidays

For all other times contact should be made with the Emergency Duty Service.
Telephone: 028 9504 9999

Or in person by calling into any of the three Gateway Teams based at:

Greater Lisburn Gateway Team
Stewartstown Road Health Centre
212 Stewartstown Road
BT17 0FB

North Down Gateway Team
Family Resource Centre
James Street
BT23 4EP

Down Gateway Team
Children’s Services
81 Market Street
BT30 6LZ

Organisation Type
  • Statutory
  • Health & Social Services
Main Age Groups
  • 0-17 years
Method of Access (Referral)
  • GP
  • Health Visitor
  • Hospital
  • School
  • Self
  • Social Worker
Family Support Services Categories
  • Child Protection
  • Children in Care
  • Gateway
Main Category of Services
  • Children Social Care

Areas covered

  • Down

Newcastle, Downpatrick and Ballynahinch areas


Gateway Team (Down) – South Eastern Trust

  • Gateway Team (Down) – South Eastern Trust