What is a Family Support Hub? A group of voluntary, community and statutory organisations who meet once a month to match requests for family support to the most appropriate services. The organisations involved have good knowledge of the support services available to families in the local area. Family Support Hubs aim to: support parents and children at the earliest possible opportunity by ensuring that family support service providers work together. improve access to family support services for all parents and children. help planners know what families need in order to provide better services. The Family Support Hubs support families with low level issues/when issues first arise. FAMILIES OPEN TO SOCIAL SERVICES CANNOT BE PRESENTED AT THE HUB MEETINGS Where are the Hubs? There are three Family Support Hubs in the Southern area covering : Craigavon and Banbridge Newry and Mourne and Armagh and Dungannon Who is involved in the Family Support Hub? Statutory, voluntary and community organisations who provide family support services in the area What are the roles of these organisations? All of these organisations provide early intervention family support services and could be able to help your family. They also have a good knowledge of other family support providers in the community that could offer help. Social Work representatives are also involved to ensure that help from social services can be provided if your family needs it. What details are shared with the Hub? Families can self refer to the family support hub or a referral can be made by a professional (e.g. GP, school) on your behalf with your consent A referral form is completed and sent to the Family Support Hub. Your referral details are only shared with the organisations involved in the Hub with your consent. In order to consent to your details being shared, you will be asked by the person making the referral on your behalf to sign the form. The information shared on the referral form is necessary to allow the Hub to decide the best type of service to meet your needs. If significant concerns emerge about you or any child in your family it may be necessary to share information about your circumstances without your consent. This will only ever occur if it is considered necessary to protect a child and you will be advised of this. What happens after the Hub meeting? We will write to you to confirm which organisation can help your family and will copy this letter to whoever referred you. That organisation will then contact you directly to arrange a meeting.
Please see Promotional Video for Family Support Hubs in Southern Area
Referral Form should be returned to familysupporthub@niacro.co.uk